Privacy Policy

Optimal Security Intelligence Group (Pty) Ltd (“OSIG”)

Effective Date: June 2026

 

1. Introduction

Optimal Security Intelligence Group (Pty) Ltd (“OSIG”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with applicable South African law, including the Protection of Personal Information Act, 2013 (“POPIA”).

This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website, products, services, and communications.

 

2. Information We Collect

We may collect the following information:

  • Full name

  • Email address

  • Telephone number

  • Company or organisation name

  • Information submitted through contact forms

  • Early access and waitlist registrations

  • Product feedback and comments

  • Technical information such as browser type, device information, IP address, and website usage data

 

3. How We Use Your Information

We may use personal information to:

  • Respond to enquiries and support requests

  • Manage early access programmes and waitlists

  • Provide product updates and service communications

  • Improve our products, services, and website experience

  • Maintain security and prevent misuse

  • Comply with legal and regulatory obligations

 

4. Legal Basis for Processing

We process personal information where:

  • You have provided consent;

  • Processing is necessary to provide requested services;

  • Processing is required by law; or

  • Processing is necessary for our legitimate business interests.

 

5. Data Storage and Security

OSIG implements reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, disclosure, alteration, or destruction.

While we take reasonable measures to protect information, no method of transmission or storage can be guaranteed as completely secure.

 

6. Sharing of Information

We do not sell personal information.

Information may be shared with trusted service providers who assist us in operating our website, hosting infrastructure, analytics systems, communications platforms, or business operations.

Such parties are required to maintain appropriate confidentiality and security measures.

 

7. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Analyse visitor behaviour

  • Measure website traffic

  • Enhance user experience

Users may configure browser settings to refuse cookies, although some website functionality may be affected.

 

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

 

9. Your Rights

Subject to applicable law, you may request:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of information where legally permissible

  • Withdrawal of consent where processing is based on consent

Requests may be submitted using the contact information provided below.

 

10. Third-Party Links

Our website may contain links to third-party websites. OSIG is not responsible for the privacy practices or content of external websites.

 

11. Changes to this Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page together with the revised effective date.

12. Contact Information

Optimal Security Intelligence Group (Pty) Ltd

Website: https://osig.co.za

Email: info@osig.co.za

For privacy-related enquiries, requests, or complaints, please contact us using the details above.